Monthly Archives

October 2015

Driving Improved Turnout Times

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Modern fire station alerting technologies are having a material impact on dispatch center call processing times as well as first-responder turnout time.  From a turnout time perspective, fire chiefs can get a more accurate picture on how their department is performing and improving with help from the PURVIS Fire Station Alerting System™ (PURVIS FSAS™), and its Apparatus Detector.

Enabling true turnout time capture and reporting

The PURVIS FSAS’s apparatus presence detector is a small device that can be mounted above each vehicle in a fire station drive bay and it detects the presence of the vehicle in the bay. The detector enables turnout times to be recorded on a unit-by-unit basis. Once an alert comes into the station, the detector, using automatic motion-sensing technology, captures and logs the time the unit leaves the bay. This eliminates the need for station personnel to call in the turnout time, greatly improving the objectivity and accuracy of reporting while creating a valuable stream of data for operational analysis.

Armed with this performance data, station chiefs and department managers can generate reports revealing turnout time details and averages over time, forming a basis for managing the department toward continuous improvement. In turn, they can better investigate issues, such as why a station’s turnout time may be lengthening, and come up with strategies for speeding up turnout processes. The data can also be used to prove that the department meets specific performance thresholds that can help improve a community’s ISO rating.

Servicing Station Walk-up Visitors with Video

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One of PURVIS Fire Station Alerting System’s more unique features is its ability to integrate a video camera, positioned at the front door of the station, into the total alerting process.

This is an optional capability that is in use in front-door-camera2Washington, DC and elsewhere. PURVIS provides a commercial off-the-shelf (COTS) camera that can be installed at a station front door or any public entrance and integrated into the fire station alerting system and dispatch center. When the doorbell is pressed, a chime sounds within the station. The camera is automatically activated and displayed on a monitor within the station, and a two-way audio stream is enabled, allowing communications between station personnel and the person outside the station. If no one is available in the station to respond, the same doorbell chime, camera feed, and two-way audio stream can automatically activate at the dispatch center. This allows dispatch center personnel to respond and if necessary, send a vehicle to the station.

Because this is a COTS camera, stations can take advantage of the newest technology, such as higher resolution lenses, being assured that PURVIS can easily integrate the camera with its fire station alerting system and other systems and applications.

The PURVIS front-door camera enables fire stations to be responsive to “walk-ups” while ensuring that resident personnel are safe and can assess any door-to-door inquiries without undue personal risk. The public gets served – either by someone at the firehouse or indirectly from dispatch – who can mobilize a unit to assist.